Current information

Dear guests & families!

Anticipation is the greatest joy: We have opened since June 15, 2020, observing a safety and hygiene concept.

Longing for play, fun, action and relaxation? All around the fantastic Tyrolean mountains, sporting activities, alpine tours of discovery, flights of all kinds - vacation like in a fairy tale that can easily come true with us. We are happy to assist you and of course take care of your safety and health. We have summarized the most important information and measures for you here.

Hotel operation:
Opening: Monday, June 15, 2020

Breakfast area:
Our breakfast buffet is offered. Precautions for hygiene and safety are made here. In some cases, meals are served by employees or packaged in portions. We ask guests to wear mouth and nose protection in this area. No mouth-nose protection needs to be worn at the table.

Children's lunch table is offered under the same safety precautions, of course we offer our a la carte menu for adults.

Dinner:
The dishes are served.

Soft drinks:
The inclusive non-alcoholic drinks (of the beverage fountain) are served by our employees.

Kid`s Move Club & Happy Club:
Open from 9.00 am to 9.00 pm from Sunday to Friday on registration the day before by 8.00 pm.
The children are welcomed with care by mouth and nose protection.

Move & Relax area:
Secure your cosmetic and massage appointments at +43 664 1511416.
The pool, sauna area and fitness room also have opened under the statutory provisions.

Hygiene and safety measures:

• Keep at least 1 meter away from other people except people from the same household or fellow travelers in the same apartment.
• Mouth and nose protection for employees
• Reserve in advance if possible. Reduce traffic jams at the reception and in the restaurant.
• Pay contactless if possible. Pay the invoice preferably with a card.
• Follow the instructions of the employees.
• Avoid shaking hands and hugs.
• Wash hands several times a day with soap and water for at least 30 seconds.
• Avoid touching the face with uncleaned hands.
• Sneeze or cough in the crook of the arm or in a handkerchief.
• Do not travel if there are signs of illness. If there are signs during the stay, contact the host.
• Disinfection stations are installed in the house.
• The rooms are additionally disinfected after general cleaning.
• Plexiglass walls are installed at the reception.
• We have developed an action plan with hygiene requirements for the employees.

Finally, we also ask you to help us and maintain the minimum distance of one meter. To make things easier, we will introduce floor markings in certain areas. Please make sure to wash your hands regularly. For your safety and that of the employees - thank you very much.

So that you can experience your summer vacation, we don't give uncertainty a chance - we offer you a lot of security and a ray of hope for the time afterwards, especially during this time. One thing is certain: you will definitely be able to enjoy your nature experience and your family vacation with us again soon.

So that you do not have to worry about your vacation and can spend a carefree time with us, we have a special offer for you:

• Free cancellation possible up to 7 days before arrival
• From 6 days before the start of the trip, we allow ourselves to charge 90% in the form of a travel voucher for the vacation. You will receive a credit for your next vacation with us.

We are here for you and look forward to your call or message!
 
 You can reach us Monday to Friday from 8 am to 7 pm.
+43 5335 3920 | info@hotel-hopfgarten.at